Privacy Policy

This privacy policy describes how GenSet Factory collects, uses, and shares personal information of users of our website, FactoryGenset.com.

1. Information We Collect

  • Personal Information: We collect information that you voluntarily provide to us, such as your name, email address, phone number, and company information when you fill out a contact form, request a quote, or subscribe to our newsletter.
  • Usage Data: We automatically collect certain information about your device and how you interact with our website. This includes your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies: We use cookies and similar tracking technologies to collect and store information about your preferences and activities on our website. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

  • To Provide Services: We use your personal information to respond to your inquiries, provide customer support, process orders, and deliver the products and services you request.
  • To Improve Our Website: We analyze usage data to understand how our website is used and to improve its functionality and content.
  • To Communicate with You: We may use your contact information to send you newsletters, marketing communications, and updates about our products and services. You can opt-out of receiving these communications at any time.
  • For Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

4. Data Security

  • We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the instructions in the communication or by contacting us directly.

6. Third-Party Websites

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

  • Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

  • We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the changes constitutes your acceptance of the revised privacy policy.

9. Contact Information

  • If you have any questions or concerns about this privacy policy or our data practices, please contact us at the information provided on our Contact Us page.